1. Shipment

We highly appreciate for joining PFA.com, at PFA.com we offer several shipping methods for customers' option. Customers can effect shipment by themselves or their shipper. If it is not convenient for you to effect shipment by yourselves you can choose PFA.com shipping team within 60 miles. We have own trucks to ship to customers directly. Shipping fee depends on the distance, weight and dimension.

Beyond 60 miles of PFA.com warehouse, we use third party transportation company like UPS Ground in addition to several LTL shipping methods, as shipping fee is charged by the third party company and it is for customers’ account. Please contact our sales representative to work out freights. Of course, under this condition you can effect shipment by your carrier, and we are assured to try our best endeavor to facilitate the shipment.

PFA.com does offer on-site pickup for orders placed online. Pickup's must be organized and timed with the customer's sales representative to allow our warehouse adequate time to prepare the order.

2. Payment

All payment should be made before shipping, upon receipt payment we will arrange shipment as soon as possible.

Terms are prepaid unless open terms have been approved prior by our credit department.

We accept check wire, credit card and other payment methods. (Visa, Discover, MasterCard, American Express are all accepted forms of payment)

If customer pay credit card, they should fill out the form we offer to authorize payment collection, and credit card company will charge 3% commission.

PFA.com is not responsible for any overage charges levied by the issuing credit card provider. If the card is declined at time of purchase, customer will be notified immediately.

If customer pay check wire our sales representative will be in a position to offer you the detailed bank account information.

We are assured all payments are secure and confidential, we never ever disclose customers' information to any third party.

TAX: Sales tax will be collected on all orders without a valid resale number.