Refund terms

No returned products will be accepted without an authorized RA number.

Shipping charges on returned products are the responsibility of the customer.

At discretion, a 20% restocking may be assessed to the returned order. Credits will be given 48 hours from the time of receiving product back or if product is deemed damaged.

No Items will be returned for:

Product returned is incomplete or defaced.

You do not have original order number or receipt.

Returned items have different serial number from what was originally sent.

Items that are opened and not in original packaging.

Warranty cards are filled out.

Seasonal or novelty goods.

Custom Orders or Configurations: No returns or refunds will be made for items that are special ordered for the customer.